Returns & Exchange Policy

If you are unsatisfied with the Items you purchased, you can return/exchange them.

Please send us email within 3 days of receiving the Items with your order details and items you want to refund, after which we'll provide you with instructions on how to proceed with the return.

Please note the following :

• The items should not be used.
• The Items should be packed with the original packaging received.
• Once we receive the Items, we will refund the paid amount less initial shipping cost incurred by us - which is non-refundable.
• Refund will be made to the same Card/account used to place the order.
  
• COD shipments are refundable as store credit only less shipping and COD charges.
• If you would like an exchange, the paid amount less shipping charges will be deducted from the price of the new items, or it can be added as Store Credit to your account for next order.

• Non returnable/refundable items

  • Items from the SALE section are none refundable, none exchangeable and none returnable .
  • All items under the SALE section are sold on an as-is basis

If you need more information or enquiry about our Return Policy, you can contact us by email: cs@bokitta.net

or Whatsapp: +919886446667